Last Updated: 19 02 2026

At DIANNES, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by DIANNES and how we use it.

Information We Collect We collect personal information that you provide to us when you make a purchase or sign up for our newsletter. This may include:

• Contact Information: Name, email address, phone number.

• Shipping & Billing Information: Physical address and payment details (processed securely via Wix Payments or third-party providers).

• Account Details: If you create an account, we store your login credentials.
  
  

How We Use Your Information We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.

• Improve, personalize, and expand our website.

• Process your transactions and ship your handmade products.

• Communicate with you, either directly or through one of our partners, for customer service or marketing updates.

• Send you emails (if you have opted into our newsletter).

• Find and prevent fraud.
  
  

Log Files & Cookies DIANNES follows a standard procedure of using log files and cookies. These files log visitors when they visit websites. The information collected includes IP addresses, browser type, Internet Service Provider (ISP), date/time stamp, and referring/exit pages. This is used for analyzing trends and administering the site. You can choose to disable cookies through your individual browser options.

Third-Party Services Our store is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall. Third-party providers (such as payment gateways) used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Your Rights (GDPR/UK GDPR) If you are a resident of the UK or EEA, you have the right to access, correct, or delete the personal information we hold about you. Please contact us at info@diannes.co.uk to exercise these rights.