1. Domestic Shipping

• Standard Shipping: We offer standard shipping across the United Kingdom. Orders are typically processed within 1-2 business days and shipped within 3-5 business days.

• Expedited Shipping: Expedited options are available at checkout. Orders processed with expedited shipping are prioritized and should arrive within 1-2 business days after processing.

2. International Shipping

• Shipping Options: We currently offer international shipping to select countries. Rates and delivery times vary by location and will be calculated at checkout.

• Customs & Duties: For international orders, customers are responsible for any additional customs fees, duties, and taxes. Please consult your country’s customs regulations for further details.

3. Order Tracking

Once your order is dispatched, you will receive a confirmation email with a tracking number, allowing you to track your parcel’s progress.

4. Delivery Delays

While we strive to meet delivery times, some factors (like holidays, weather, and customs) may cause delays. If your order hasn’t arrived within the estimated timeframe, please contact our customer service team at [customer support email].

5. Shipping Rates

Shipping fees are calculated based on weight, location, and shipping method chosen. Final shipping costs will be displayed at checkout.

6. Returns & Refunds

For information on returns, please see our [Return Policy page link]. If you receive a damaged or incorrect item, contact us within 7 days of receipt for assistance.

7. Customer Support

For any questions, please reach out to our support team at [support email] or call [support number].